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Careers

Careers

Designation: Customer Service Executive

Job description
  • Handling the complete procedure of passport and visa application as per the standards of Mission. Answering queries of all applicants and guiding applicants on rules and regulations.
  • Communicating and guiding applicants in a polite and helpful manner.
  • Responsible for data entry without errors.
  • Constantly updating self on product knowledge.
  • Guiding applicants on the process.
  • Cash handling and reporting accurately.
  • Flexible to work in a different location and shift timings.
Additional Skills are Requirements
  • Excellent communication and interpersonal skills.
  • Excellent typing skills
  • Experience in customer service for a year minimum.
  • Should have a valid residence visa in Dubai.
  • Flexible in working hours
  • Should be a team player
Job Types : Full-time, Permanent
Salary and Benefits
  • Salary: AED3,000.00 per month
  • Annual leave – 30 days with air ticket allowance
Working days : Monday to Saturday, Sunday is a week off.
Timings :- 9:00AM – 6:00PM
Work Location : Unit no 118 -119, Mezzanine floor Al Khaleej Center, Opposite Al Ain Center, Mankhool Road, Bur Dubai.
 Designation: Call Center Executive

Job description
  • Answering inbound calls of applicants/Customers.
  • Call resolution by giving correct and timely information.
  • Communicating with the customers in a polite and helpful manner over the phone.
  • Constantly updating self on the updates set by the Embassy of India (EOI)/Consulate General of India (CGI)
  • Promoting Value Added Services.
  • Achieving monthly targets by up-selling of services.
Additional Skills are Requirements
  • Excellent communication and interpersonal skills.
  • Experience in customer service for a year minimum.
  • Should have a valid residence visa in Dubai.
  • Flexible in working hours
  • Should be a team player
Job Types : Full-time, Permanent
Salary and Benefits
  • Salary: AED3,000.00 per month
  • Annual leave – 30 days with air ticket allowance
Working days : Saturday to Thursday. Friday weekly off
Shift Timings :- 8:00AM – 5:00PM ;9:00AM – 6:00PM ; 10:00AM – 7:00PM
Work Location : Unit no 118 -119, Mezzanine floor Al Khaleej Center, Opposite Al Ain Center, Mankhool Road, Bur Dubai.